Thinking of joining as an Installation & Service Engineer ?

At Quantib, we are changing healthcare with artificial intelligence. We improve the accuracy of medical image diagnostics and increase efficiency by getting state-of-the-art machine learning technology into clinical practice. Our software helps radiologists and other medical specialists with diagnosis, disease progression monitoring, and therapy planning. We’d love for you to join our team of 27, conquering the medical world with deep learning software.

Your goals and tasks

As Quantib grows, we are in need of an Installation & Service Engineer. You will be working together with application specialists and R&D engineer to install and support our software for customers around the globe with the aim to do this as smoothly and customer friendly as possible. Therefore, you will be interacting with hospital IT, technical contacts, and end-users to enable them to deploy our AI effectively. Also, you will be helping out the R&D engineers by maintaining our continuous integration environment.

An overview of the tasks:

• Prepare, perform, and maintain customer installations of advanced AI / medical image processing software.
• Collect customer requirements and installation environment information; ensure a smooth installation process.
• Troubleshoot and resolve issues by working with our customers and partners.
• Support product releases with software testing and validation.
• Maintain continuous integration server.
• Be flexible to take support calls outside of working hours on a rotation schedule.

Your skills & qualifications

• Strong analytical skills.
• Excellent verbal and written English communications skills.
• Ability to manage customer relations in a complex environment.
• Self-starting: ability to manage own time and priorities.
• Experience in communicating with technical and non-technical staff to resolve issues.
• Experience with Windows installations & PowerShell.
• Experience with Python, administrating Linux environments, Bash, and Docker.
• Items below would be a plus:
  • Experience with medical environments or imaging (particularly DICOM, PACS).
  • Experience with software development, DevOps, Agile/Scrum, Atlassian tools (Jira, Confluence, Bitbucket, Bamboo).
  • Interest in testing and experience with test automation (Ranorex).
  • Experience with cloud deployments.
• Willing and able to travel (after Covid-19 travel restrictions; anticipated to be less than 10% of annual working hours).

Some other requirements

• A MSc degree in Informatics, Computer Science, or equivalent.
• A Dutch or EU work permit.
• A VOG ("Verklaring Omtrent Gedrag", a certificate of conduct).

Our offer

• You will be working in a dynamic and highly qualified team of 27, a lively mix of R&D engineers, AI specialists, combined with marketing, quality staff, and clinicians.
• You will enjoy a steep learning curve as you collaborate with our applications specialists and R&D engineers.
• Next to a salary in line with the job level, we will provide free team lunches 3 days a week and, of course, you will be invited to our regular QuantiBo drinks (remote for now)!

If you are interested, please send your resume and motivation letter to us using the form on the right. For more information you can also contact Jorrit Glastra at j.glastra@quantib.com.

Recruitment by commercial agencies in relation to this or other vacancies is not appreciated.